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Company: Myshak Crane & Rigging Ltd.
Position: Dispatcher
Location: Acheson, AB
Pay: $80,000
Type: Full Time, Salary

We are looking for an energetic professional to join our Myshak Crane & Rigging (MCR) team on a full-time basis. The Myshak Group of Companies is an industrial & commercial crane supply company that provides both operated and bare crane equipment rentals serving the Western Canadian market. Based out of Acheson, we also offer a full line of site support equipment, crane mats as well as warehousing and transportation services.

As a Dispatcher, you will play a crucial role in coordinating the movement of equipment and field personnel efficiently and safely. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

As a Dispatcher, you will be responsible for:

  • Schedule crane operators to ensure optimal utilization of manpower and equipment.
  • Schedule assignments and coordinate activities for the equipment, operators and crews.
  • Track equipment locations, progress of jobs, and maintain schedules.
  • Prepare permits and utility requests.
  • Register new equipment and ensure correct annual permits are created.
  • Answer dispatch incoming calls, including after-hours requirements (i.e. on-call, emergency recoveries, etc.).
  • Set up, plan and execute jobs through Microsoft Business Central (including customers, equipment and manpower).
  • Create and manage purchase orders, permits and other operational paperwork for various branches.
  • Manage daily activity of the fleet.
  • Liaise with various teams and branches to ensure availability of operators, equipment, maintenance and inspections.
  • Ensure operator’s compliance with transportation and safety regulations, including hours of service.
  • Ensure that all operator check-ins are accounted for, including late-ins/early-outs, and pro-days.
  • View and approve electronic time-sheets, work orders, etc.
  • Assist with the creation of quotes.
  • Assist with billing and invoicing questions from accounts receivables.
  • Coordinate all travel requirements for field employees.
  • Assist with other administrative duties as required.

Required Qualifications:

  • Significant experience working in the crane industry.
  • Must be able to plan, prioritize, problem-solve, and adapt effectively to change.
  • Strong interpersonal skills, and an ability to participate positively in an engaging culture.
  • Must be dependable and committed to ensuring client (internal and external) needs are met.
  • Effective attention to detail and a high degree of accuracy.
  • Ability to work in a fast-paced environment.

Asset Qualifications:

  • Journeyman Mobile Crane Operator Certification.
  • 1-2 years of experience in a dispatcher role.
  • Post-secondary education with a specialization in business administration or project management.

Working Conditions:

  • This position requires the individual to be on a rotating call schedule.
  • Overtime may be required.

Notes:

Please indicate in your cover letter and/or resume how you meet the qualifications of the position.

Only those candidates who are selected for the interview will be contacted.

Our employees are engaged and committed to providing top notch customer service. We take care of our client’s best interests as well as our employees. We offer our employees a competitive compensation package, 100% employer paid health, dental and vision benefits, a wellness program, personal development, and a team that supports you, and your goals.

MCR celebrates diversity and is proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants.

Job Types: Full-time, Permanent

Pay: $80,000.00-$85,000.00 per year

Additional pay:

  • Bonus pay

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Experience:

  • Dispatching: 1 year (preferred)

Work Location: In person